At 1Win, we are dedicated to providing exceptional support for our players. If you need assistance, this page outlines how you can reach out to our support team.
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If you require assistance, please submit a request through our Support Ticket System. You can access the system by logging into your 1Win account and navigating to the support section.
For general inquiries, you can also use our Contact Form available on the website. Make sure to provide detailed information regarding your issue to ensure a prompt response.
While we primarily encourage the use of the Support Ticket System for faster resolutions, you can also contact our support team via email at [email protected]. Please allow up to 48 hours for a response.
Include relevant details such as your username, the nature of your issue, and any screenshots that might help us understand your problem better.
Our team strives to respond to all inquiries as quickly as possible. Typically, you can expect a response within 24 to 48 hours. For urgent matters, we recommend using the Support Ticket System for faster assistance.
